Article 1 How to apply

1. To apply for a product or service (hereinafter referred to as "product, etc."), fill in the required items on this site and send it to us online. We will carry out the procedure from application to delivery based on the information entered here, so please make sure that you do not make a mistake when entering it.

Article 2 Establishment of individual contract

1. When you apply for products, etc. on this site, you will receive a "confirmation of application" email containing the details of your application. The application from the customer is an application for a contract for products, etc. If you order the products provided by our company, the user's contract application will be accepted and the contract will be concluded when the "shipment of the applied products, etc." email is sent to the user from this site.
2. If you order multiple items at the same time, the items may not be shipped together. In that case, a "shipment of the applied product, etc." email will be sent at the timing when each product, etc. is shipped, and each contract will be concluded by the transmission.

Article 3 Delivery

1. We outsource delivery to a delivery company.
2. The time from application to delivery varies depending on the product you applied for, but delivery may be delayed due to various circumstances such as delivery area, natural disasters, and traffic conditions. In addition, please note that it may take some time to ship the products or the application may not be accepted due to insufficient supply of the products.
3. If products are shipped from multiple warehouses, the delivery dates may be different even if the products were applied for on the same day.
4. If you do not receive the product for a long period of time, we may cancel the order.

Article 4 Returns

As a general rule, we will accept returns only if the product has the following problems and you contact us within 7 days after the product arrives. In this case, we will bear the return shipping fee.

1. If the product is dirty or damaged due to an accident during delivery
2. When there is a defect in the product etc. (it was a defective product)
3. When you receive a product that is different from your application
4. In addition, when we recognize that it is necessary to return or exchange

Article 5 Handling of personal information

1. Purpose of use

   • Purpose of use in mail-order sales

     To provide our services

     • Shipment of goods
     • Information on the next mediation of regular medicine, etc.

     To provide information about our services and products

     • Answers to inquiries
     • Sending catalogs, direct mail, e-mail newsletters, etc.
     • Providing related after-sales services
     • Providing information on new products and services
     • Information about stores and special events
     • Guidance of cooperation for questionnaire survey
     • Delivering other life-related deals

     To provide information about companies that we deem appropriate

     • Sending catalogs, direct mail, e-mail newsletters, etc.
     • Sending free samples, etc.

     For creating statistical data for marketing, sales promotion, and product planning
     (However, individuals cannot be identified.)
     For credit judgment, developing credit, and credit management related to transactions with companies

   • Purpose of use in mail inspection service by health examination kit

     To provide our services

     • Shipment of goods
     • As information necessary for conducting tests and analyzing test results
     • Sending results

     To provide information about our services and products

     • Answers to inquiries
     • Sending catalogs, direct mail, e-mail newsletters, etc.
     • Providing related after-sales services
     • Providing information on new products and services
     • Information about stores and special events
     • Guidance for cooperation in the questionnaire
     • Delivering other life-related deals

     To provide information about companies that we deem appropriate

     • Sending catalogs, direct mail, e-mail newsletters, etc.
     • Sending free samples, etc.

     For creating statistical data for marketing, sales promotion, and product planning
     (However, individuals cannot be identified.)
     For credit judgment, developing credit, and credit management related to transactions with companies

   • Purpose of use in health services from health insurance associations, etc.

     Personal information about customers (union members, etc.)

     • Accepting applications for products such as household medicines, health appliances, souvenirs, etc., which are implemented as health services for health insurance associations, etc., shipping of applied products, etc.
     • Input / aggregation of questionnaires, etc. conducted as a health business of health insurance associations, etc. (However, individuals cannot be identified.)
     • Answers to inquiries

     Personal information about our business partners

     • Contact, cooperation, negotiation, contract fulfillment, performance request, etc. with business partners (health insurance associations, etc.)

     For credit judgment, developing credit, and credit management related to transactions with companies

   • Purpose of use in welfare programs, etc. from mutual aid associations, welfare service providers, etc.

     To provide our services

     • Shipment of goods
     • Information on the next mediation of regular medicine, etc.

     To provide information about our services and products

     • Answers to inquiries
     • Sending catalogs, direct mail, e-mail newsletters, etc.
     • Providing related after-sales services
     • Providing information on new products and services
     • Information about stores and special events
     • Guidance of cooperation for questionnaire survey
     • Delivering other life-related deals

     To provide information to mutual aid associations, welfare service providers, etc.

     • Sending catalogs, direct mail, e-mail newsletters, etc.
     • Sending free samples, etc.

     Providing related after-sales services

     • Providing information on new products and services
     • Information about stores and special events
     • Guidance of cooperation for questionnaire survey
     • Delivering other life-related deals

     To create statistical data for marketing, sales promotion, and product planning (however, individuals cannot be identified)
     For credit judgment, developing credit, and credit management related to transactions with companies

2. About the provision of personal information to a third party

   We will not provide the personal information provided by the customer to a third party except with the explicit consent of the customer. However, in the following cases, consent for use and provision shall not be obtained.

   • When required by law

   • When it is necessary to protect the life, body or property of a person, improve public health or promote the sound development of children, and it is difficult to obtain the consent of the person.

   • When there is a risk that a national institution, a local public body, or a person entrusted with it may hinder the execution of affairs stipulated by laws and regulations by obtaining the consent of the person.

   In addition, we may publish the aggregated results of statistically processing personal information, but this does not include information that can identify individual customers.

3. About entrustment of personal information

   Consignment of personal information Telephone reception, shipping of products / samples and health information, shipping of DM, distribution of e-mail newsletters, confirmation with card companies when using credit cards, sales by convenience stores and companies specializing in payment storage We will outsource personal information to outsourced companies to the extent necessary for payment storage, etc.
   In this case, we will outsource only to outsourced companies that have contracts regarding confidentiality, prohibition of unintended use, and safety management.
   In the above items, it is voluntary for the customer to provide personal information, and if it is not provided, no disadvantage will occur.
   In addition, it is possible to request disclosure request, correction, deletion, suspension of use, etc. by the person himself / herself for all the personal information provided.

4. Acquisition of personal information from minors

   If you are a minor and want to use this service (mail order, mail order, etc.), please apply after obtaining the consent of your guardian.

Please contact the following personal information inquiry window.

Personal information inquiry window
SaPa CO.,LTD.
〒163-0410 2-1-1, Nishi-Shinjuku, Shinjuku-Ku, Tokyo
Representative Director Toshiaki Mori
Personal information protection manager Shigeo Sekine

TEL: 050-2000-5267 (main)
Email:info@sapa.co.jp
Business hours 9: 30-17: 00 (excluding Saturdays, Sundays, national holidays, and year-end and New Year holidays)

Article 6 Compliance items

1. This agreement is subject to change without the prior consent of the user. In this case, the change will be announced on this site and the user will confirm it.
2. This service shall be terminated or canceled, or its basic contents may be changed after taking a well-known method after a certain notice period, and the user approves to that effect in advance.
3. The number of partner companies on this site will increase or decrease without the consent of the user.
4. The user may not lend, transfer or provide collateral for the rights and obligations of this service to others for any reason.
5. The content of this service may be restricted under the laws of Japan.

Article 7 Disclaimer

1. We strive to maintain the accuracy of product descriptions as much as possible, but we do not guarantee that there will be no mistakes. Before using the product, please check the explanation on the outer packaging of the product and the attached instruction manual once again.
2. Text, posted contents, posted products, etc., product prices, product images, files, menus, designs, functions, URLs, and all other contents described in this service may be added, changed, or deleted without notice.
3. The Company is not liable for any damages to the user caused by the addition or change of the contents of this service, or the interruption or termination of this service.
4. This service can be stopped without prior notice to the user if the Company determines that regular system maintenance and emergency maintenance, system failure due to fire or power outage, or other unavoidable system stop is necessary for stable operation.
5. The Company is not liable for any damages caused to the customer or a third party due to unjust acts, system troubles, or other unexpected circumstances by a third party such as natural disasters, weather, unauthorized access by hackers, etc. Please note.
6. Please note that in the unlikely event that the use of this service causes damage to the customer or a third party, the Company will not be liable for any damage other than those related to the sales contract.
7. We do not guarantee any damage caused by the user's usage environment, network connection status, or inadequate operation procedure.

Article 8 Copyright

1. All rights such as photos, texts and other copyrights displayed on this service belong to the Company or a third party who has granted the rights to the Company. Except as expressly permitted by the copyright law, you may not copy, reprint, process or otherwise use it without permission.

Article 9 Governing law

1. The governing law of this agreement shall be Japanese law. In addition, we agree to exclude the application of the United Nations Convention on Contracts for the International Sale of Goods even if the sale of goods, etc. occurs in this service.

Article 10 Court of Jurisdiction

1. All disputes arising out of or related to this agreement shall be the exclusive agreement jurisdictional court of the first instance of the Tokyo District Court.